General Terms

FOLLOWING ARE TERMS OF SERVICE WHICH IS A BINDING CONTRACT WITH CLIENT: Travchis LLC, (ProxyWing) values you as a customer. In order to ensure you receive the best level of Service, please read this Agreement. We want to make sure you understand what you can and cannot do, what to expect from ProxyWing Services, and your privacy rights. These policies and terms of Service are an agreement that governs your purchase and use, in any manner, of all Services ordered by you and provided by ProxyWing. By virtue of ordering and using ProxyWing Services, you necessarily agree to be bound by the terms and conditions contained herein. As used in this Agreement (hereinafter Agreement), ProxyWing, us, we, our, and grammatical variants thereof means ProxyWing. Customer, you, your, and grammatical variants thereof refers to you. This Agreement sets forth the general terms and conditions of your use of proxycue.com website and/or the products and services made available by ProxyWing (Services). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services. ProxyWing reserves the right to change or modify any of the terms and conditions contained in this Agreement at any time and from time to time in its sole discretion, and to determine whether and when any such changes apply to both existing and future customers. Remittance of payment constitutes your understanding and agreement to these terms. ProxyWing may make changes or modifications to referenced policies, fees, and guidelines without notice to you. Your continued use of the Services following any changes or modifications will constitute your acceptance of such changes or modifications. You agree to receive any updates to the terms in this Agreement by accessing our website. TERMS & EFFECTIVE DATES A) This Agreement is effective as of the date you order ProxyWing Services and shall continue for an initial term of one month and shall be automatically renewed each month for additional one month billing terms unless and until sooner terminated pursuant to the provisions of this Agreement. B) Either ProxyWing or Customer may terminate this Agreement at any time for any reason upon providing a thirty (30) day advance notice in writing. C) Upon termination of this Agreement, Customer must fully pay ProxyWing for all Services partially or fully provided to Customer by ProxyWing prior to termination. If credits remain in Customers account, they will be returned to Customer after deducting a twenty-five dollar ($25.00) administration fee. D) Notwithstanding the provisions of this Article, ProxyWing reserves the right to immediately terminate this Agreement by and between any Customer believed to conduct, participate in, allow, or facilitate any prohibited activity as described in ProxyWing this Agreement. TERMS OF SERVICE A) Service(s) Provided: ProxyWing will provide Customer with the Service(s) ordered, as they are described on our website, billing system, or in a custom quote. Customer understands and agrees that ProxyWing will host and create the Services solely in accordance with the information provided by Customer. Customer agrees to use ProxyWing Services in accordance with this Agreement. B) Customer Support: ProxyWing, either directly or through its assignee or licensee, will provide support to Customer relating to ProxyWing Services. Any support which ProxyWing may provide to you shall be at ProxyWing sole discretion and once commenced, may be terminated at any time by ProxyWing without notice to you and without any liability to ProxyWing. ProxyWing will provide reasonable technical support via their ticket system to Customer during ProxyWing normal technical support hours. Notwithstanding any discretionary provision of customer support, ProxyWing has no contractual obligation beyond maintaining basic server function. ProxyWing will keep Customers Service up and functional and will address Customer support tickets within a reasonable response time. Under no circumstances shall a Customer treat any agent or member of ProxyWing with abuse or disrespect. ProxyWing reserves the right to suspend or terminate support and or service due to foul language, abuse, or harassment. C) Abuse Policy: Customer acknowledges that any prohibited activity as described in ProxyWing Agreement may result in immediate cancellation/termination without refund or notice. However, at our discretion, we will generally follow the guidelines below: First offense: Customer contacted; abuse report sent response required within 24 hours or suspension; Second offense: Customers Service suspended; Customer must contact ProxyWing to appeal abuse report; Third offense: Customer account closed all Services will be suspended and terminated. If the abuse report is from a third party ProxyWing may or may not require system logs or other evidence of the incident. However, ProxyWing understands that the legitimacy of these reports are sometimes questionable. ProxyWing urges Customer to respond in a timely manner so that ProxyWing can assess each case before making a decision regarding Termination or Suspension. ProxyWing retains the discretion to charge, and Customer agrees to pay, a $25 administration fee associated with any Suspension or Termination, which may automatically be charged to your account. Third party reports or requests will be subject to our Copyright Policy and Privacy Policy. F) Affiliate Program: Customers who promote ProxyWing Services can request to join our Affiliate Program, in which qualifying Customers are remitted a portion of the revenue resulting from their promotion of ProxyWing. The current default payout rate is 5% with a minimum payout of $25.00 and payments made periodically via PayPal, Stripe, CryptoCurrency transfer or credit upon withdrawal request by Customer. ProxyWing must verify to its satisfaction that Customer legitimately promoted ProxyWing Services. ProxyWing has a strict no-spam policy, Customers who use mass mail or spam to disseminate a ProxyWing referral link will be subject to Suspension and/or Termination and forfeit any claim to remittances in connection with the Affiliate Program. ProxyWing reserves the right to terminate a Customers account without notice for foul play, abuse, sharing customer data with competing organizations, working directly with a competing company, and forfeit any claim to remittances in connection with the Affiliate Program. G) Free Offers: Any Services offered for free as part of another plan are intended for use for that Customers plan only. Customers who resell/transfer such free Services to others are in violation of this Agreement, and ProxyWing reserves the right to cancel the free offer. BILLING & FEES A) Agreement to pay: As consideration for ProxyWing Services, Customer agrees to be charged upon request and/or use of any ProxyWing Service(s), including any fees assessed in connection therewith. Customer agrees to pay ProxyWing the aggregate fees, whether one-time or periodic, in whole, when due, based on the provided Services and terms selected, according to the terms provided herein. Services are provided as they are described and at the price advertised (in US Dollars) on ProxyWing website. ProxyWing reserves the right to demand payment in full when due, and does not waive that right in the event of any discretionary deferment. B) Fraud Protection: ProxyWing uses automated fraud protection on all orders, so please enter all billing information correctly. Do not use proxies when ordering, and do not try to mask your identity in any way. Rest assured that the information is used for billing purposes only, subject to our Privacy Policy. If you trigger the fraud system, you may correct your details and attempt to re-order, but if the issue persists, please contact our support team or await a manual response from our team. All payments may require additional documentation for security purposes, such as photo identification or signature. ProxyWing reserves the right to deny orders, cancel and refund payments for any reason, at any time, which may result in immediate termination. However, out of courtesy, ProxyWing may contact Customers to resolve any discrepancies in your payments or documentation or notify Customers if additional documents are required. C) Authorization and Cancellation: By making a payment, Customer agrees that all charges, as well as future charges, are authorized. In the event that a payment is disputed, ProxyWing may suspend or terminate Service(s) or the Customers account, and Customer is responsible for covering any losses, in addition to any fees such as charge-back fees, as well as attorneys fees. D) Recurring Payments: If Customer signs up for a Service involving recurring payments, Customer is responsible for canceling Service(s) seven (7) days before the end of the billing term, otherwise an invoice for the next billing term will be generated and due. ProxyWing automatically captures payments three (3) days before the end of the billing term but reserves the right to do so as soon as seven (7) days before the end of the billing term. Customer permits ProxyWing to reattempt to capture payment if the first capture attempt fails. Any late captured payments will not prevent Service termination and you must contact ProxyWing to have your Services manually re-activated or receive store credit. ProxyWing will not honor any refunds as a result of Customers failure, mistake, disregard, or neglect to cancel their subscription in a timely manner. Thus, it is Customers responsibility to send in a cancellation request in a timely manner through ProxyWing automated system by clicking the cancel button and completing cancellation. Cancellation means that the Service will be fully terminated at the end of the term or selecting cycle, and no invoice will be generated for the next term; therefore, p…